Germany. Sadly not soooo many shops got them, but those that do, there it works. Best part is that it feels like 90% don’t use those (and weirdly prefer to stand in line for 25m. Like a good kraut!) so we save literally hours each month.
I think it really depends on the store. In the UK I have to say that they’re generally pretty terrible, but the ones in M&S (a UK supermarket) are normally fine. Tesco’s has the worst ones, they are always complaining about something and there’s never enough cashiers to fix them. Plus of course occasionally they just decide to pick on you and rescan all your items.
Not who you asked but I live in Poland and our self-checkouts are pretty flawless in my opinion. Simple combination of scale, bardcode scanner and touch screen and voila. Most shops that have them, have at least four of them. Supermarkets often have 6-8 and dedicated employee to oversee them, sometimes with their own touch screen and ability to bypass age checks or weight problems from their stand without moving to you.
They only scream if you scan something age-restricted or if weight doesn’t match. The second problem was much bigger in beginning, nowadays it’s actually rare.
Edit: Oh, and we do have that scan-the-receipt to leave. Again, early on they were…less than flawless, but today they work ok. Heck, one supermarket got it installed only a year ago and damn that scanner is snappy af. Sometimes scans code before I manage to fully position it xD
Holy shit, better question is what country do you live in? Self checkout is problematic at best in Canada
Germany. Sadly not soooo many shops got them, but those that do, there it works. Best part is that it feels like 90% don’t use those (and weirdly prefer to stand in line for 25m. Like a good kraut!) so we save literally hours each month.
I think it really depends on the store. In the UK I have to say that they’re generally pretty terrible, but the ones in M&S (a UK supermarket) are normally fine. Tesco’s has the worst ones, they are always complaining about something and there’s never enough cashiers to fix them. Plus of course occasionally they just decide to pick on you and rescan all your items.
IKEA ones are floorless though
Not who you asked but I live in Poland and our self-checkouts are pretty flawless in my opinion. Simple combination of scale, bardcode scanner and touch screen and voila. Most shops that have them, have at least four of them. Supermarkets often have 6-8 and dedicated employee to oversee them, sometimes with their own touch screen and ability to bypass age checks or weight problems from their stand without moving to you.
They only scream if you scan something age-restricted or if weight doesn’t match. The second problem was much bigger in beginning, nowadays it’s actually rare.
Edit: Oh, and we do have that scan-the-receipt to leave. Again, early on they were…less than flawless, but today they work ok. Heck, one supermarket got it installed only a year ago and damn that scanner is snappy af. Sometimes scans code before I manage to fully position it xD