Bought the limited edition Seiko SPB409J1 and love the watch in general!

However, the watch is running late by more than a minute every day. Resulting in me adjusting the time each week for >5 minutes. This is nothing what I would have expected from a €1.500 watch.

What do I best do here? I bought the watch >2 weeks ago, so cannot just send it back (EU law) and also would be afraid that it would not be available anymore given that it is a limited edition.

What’s the groups guidance in this scenario? Do I best directly contact Seiko?

Thanks a lot!

  • Ninrenko@alien.topBEnglish
    1·
    1 year ago

    Pretty sure this is out of the tolerances for this movement. Send it back under warranty, is my advice.

  • machosalad06@alien.topBEnglish
    1·
    1 year ago

    I would first check to make sure it wasn’t magnetized. I bought a very expensive Oris watch and it was running -1hr per day. I ended up buying an inexpensive demagnetizer and trying it and sure enough that was the problem. After demagnetizing it, it ran at about-8sec a day. Later I learned you can take a traditional compass and hold it near a watch and if moves slightly the watch may have some level of magnetism.

  • greasyjonny@alien.topBEnglish
    1·
    1 year ago

    You can’t send it back but it is still under warranty, that’s operating outside of seiko’s stated specs, so you could still send it back to Seiko service to have them fix it and get your limited watch back in good condition. That said, I’d probably avoid the hassle and go strait to a local watch maker and see if they can demagnetize and regulate it. I’ve done this on several seiko alpinists and it’s cost me like $20 each time. One was likely magnetized one I dropped on concrete.

  • jimmy_please_PhD@alien.topBEnglish
    1·
    1 year ago

    Download the Lepsi app and check to see if it’s magnetized and if so you can fix it easily by buying a 10 dollar degausser on Amazon. Just watch some videos on how to use it properly