Experian fined $650,000 for not letting you opt out of its spammy emails
www.theverge.com
Experian can’t send you fake account update emails now.
  • AutoTL;DR@lemmings.worldBEnglish
    1·
    1 year ago

    This is the best summary I could come up with:

    Credit reporting agency Experian must pay a $650,000 fine for violating spam laws.

    The US Justice Department and the FTC have announced a permanent injunction granted by the US District Court in central California, forbidding the company’s deceptive marketing email practices.

    The regulators’ complaint last week alleged that Experian had sent customers with free credit monitoring memberships deceptive marketing emails that lacked both “clear and conspicuous notice” of the ability to opt out and “a mechanism for doing so.”

    The FTC referred the case to the DOJ to file the injunction before the court granted it, ordering Experian to pay the almost three-quarter-million-dollar fine within seven days.

    “Signing up for a membership doesn’t mean you’re signing up for unwanted email,” said director Samuel Levine of the Bureau of Consumer Protection at the time, “especially when all you’re trying to do is freeze your credit to protect your identity.”

    The injunction says Experian is permanently forbidden from sending “transactional or relationship” messages if they fall under the FTC’s definition of commercial advertisements.

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