Originally when I signed up for proton unlimited they advertised it as being a student discounted plan not a coupon… Now I go to renew my membership, and it’s suddenly a coupon and not a plan anymore…. My account shows it as being a plan not a discount or coupon. It shows it as being a discounted plan. This is what is pushing me away from their service. Now going back to a free plan and using Mullvad VPN once again.
If you tell us the exact situation, I’ll do my best to help you with the team. Of course you can contact them through their webform here: https://proton.me/support/contact