• TranscendentalEmpire@lemm.ee
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    1 year ago

    Yep, just bought a new pixel directly from the Google store on Amazon. They shipped me a refurbished one that was carrier locked to Verizon. It’s been 3 weeks since I shipped it back and they still haven’t checked it in n for a refund. Prob never buying anything worth more 200 bucks from them again.

    • tony@lemmy.hoyle.me.uk
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      1 year ago

      Bet it wasn’t google, it was something ‘xingwang productions’ calling themselves google.

      Raspberry pi had loads of these during the shortage (still does, I think)… the listing has ‘Raspberry Pi model 4B’ and ‘Visit the raspberry pi store’ and ‘#1 best seller’ and you dig a little and find it’s a reseller who’s shifting at a markup.

      Amazon do nothing to prevent companies masquerading as others.

    • KairuByte@lemmy.dbzer0.com
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      1 year ago

      See, this is weird. Normally I get a refund the moment I drop it off at UPS/Kohls/USPS. They don’t even wait for the item to actually reach their warehouse most of the time. This includes a $4k laptop with a DOA thunderbolt port.

      • 30mag@lemmy.world
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        1 year ago

        My experience with returning stuff has been pretty good also, although I don’t doubt some people have had bad experiences.

      • TranscendentalEmpire@lemm.ee
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        1 year ago

        That had been my prior experience as well. I’ve bought and returned several more expensive items in the past, but I think they’ve made some recent changes to their return policy. Now they’re not returning funds for expensive items until they’ve checked it in.