I like the idea of a less profit-driven business that is maybe more community-focused but I wonder if they have the same capability as a bank? Have you been able to do your banking needs at a credit union? Was the customer service decent?

    • iamdisillusioned@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      7 months ago

      Fair enough but if you have the means, NFCU has almost no cost. I get something small but like .4% interest on my checking account. Their credit card has no annual fee and I average $800 a year in cash back benefits from it. Other than buying paper checks, I’ve not paid them one penny for any services, a way better deal than I was getting at BofA.

    • restingboredface@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      2
      ·
      7 months ago

      Have NFCU for my mortgage and car loan and it is absolutely astonishing to see how behind they are in tech. To set up autopay on the car note they wanted me to send in a form and wait something like 6 weeks, and I got no interest discount or anything for doing it. Ended up setting up autopay through my regular bank online in about 3 minutes and said forget it.

    • activistPnk@slrpnk.net
      link
      fedilink
      English
      arrow-up
      2
      ·
      7 months ago

      I also learned the hard way that Credit Unions are exempt from this

      Wow… there’s a gem of knowledge for sure.