T-Mobile switches users to pricier plans and tells them it’s not a price hike::T-Mobile: “We are not raising the price… we are moving you to a newer plan.”

  • Piranha Phish@lemmy.world
    link
    fedilink
    English
    arrow-up
    45
    ·
    edit-2
    1 year ago

    You can tell that this is just a cash grab, as opposed to a technical or administrative motivation, by the mere fact that Simple/Select Choice plans will be migrated to Magenta, while Magenta plans will be migrated to Go5G. So Magenta isn’t going anywhere for the foreseeable future.

    Also, of course, by the fact that you can opt out of the “upgrade.”

    I switched to T-Mobile a few years ago and, coming from AT&T, it had been hands-down a positive experience. More features, unlimited data, better customer service, better speeds, all for less than what I was paying AT&T. I even have a line or two that was added for free, no strings attached.

    But then there were the many data breaches and the announcement they would add a surcharge for credit card payment. And now this.

    Looks like I came on board just in time to witness the enshitification

    • CO_Chewie@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      13
      ·
      1 year ago

      To be honest, I’m surprised they kept the ‘uncarrier’ image for so long. This was bound to happen, especially after the sprint merger was approved. I really feel T-Mobile pushed the big two to make changes to compete and now all I fear all three will go back to the old ways.

      • pdxfed@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        1 year ago

        What makes you so cynical as to assume with less competition oligopolies have more power? /s

        Just like Microsoft’s announcement of the closure of the Activision deal trumpeting “more choice” for gamers. Literally just took away a competitor! Kroger’s purchase of Albertsons when we’ve all been dying in the US from grocery price gouging for the last 4 years.

        Fuck the legislators, SEC and the courts for letting companies continuously destroy competition while mostly giving up things they wanted to anyway.

    • ButtDrugs@lemm.ee
      link
      fedilink
      English
      arrow-up
      9
      ·
      1 year ago

      They were awesome, but as it common at these compnaies when the CEO driving a lot of these changes left, they brought in some grey-hair bean counter who has been slowly rolling shitty-change onto shitty change. I really loved them when I switched form Verizon around ~2015 but I’m now starting to look at other optoins. Google Fi is currently the top of my list but we’ll see.

    • Buck@lemmy.world
      link
      fedilink
      English
      arrow-up
      3
      ·
      1 year ago

      Why do you not have laws against this kind of shit? There’s no way a company can do that to you here without explicit permission.