I think I just see the problem as a little different than “how can we make things easy for people.” A lot of modern web design is “make it as easy as possible,” but I don’t think that actually always leads to the best experience. I really liked the take that the video I posted has on it.

If I had to describe the underlying problems with Lemmy, they would include things like “How do we stop anonymous accounts from being obnoxious” or “How can we put more of the control of people’s experience in their own hands, instead of having moderators being able to ‘override’ a consenting communication between two people who want to have it.” Both of those, I feel like, may actually involve making things harder for the average user to come onboard and figure out what’s going on, or navigate the system effectively. But then if they’re able to overcome that (honestly, pretty modest) obstacle, the end result is better. In my view that is ok. There’s other stuff than just making it easy.