I would like to understand if anyone has implemented generative AI without using openAI and if so which open source you have used and how successful it has been so far
We have enterprise level incident data, relevant documentation etc that users will search about and need to generate responses using generative ai.
Is it possible to do this without relying on open AI at all
If you have something “enterprise-level”, then pay some actually good ML consulting company, or high end ML-focused software house, to do this for you. If you don’t have money for that, you most probably don’t have enterprise data and you just need to learn, not ask general question on Reddit.