• finthechat@kbin.social
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    11 months ago

    In its ideal form, a microblog style site could literally provide an online version of a collective consciousness of society. It would be a live feed of normal people’s thoughts.

    Except in reality it’s porn, smug posting, corporate advertising, vitriol, and propaganda all fueled by algorithms written to keep mofos scrolling.

    • TWeaK@lemm.ee
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      11 months ago

      It was good for two things: on the ground news, and speaking directly to businesses to resolve customer complaints.

      • Fredselfish@lemmy.world
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        11 months ago

        Which Elon ruined since most businesses are abandoning it. But man at one time if you complain on twitter and tag the company in it your problem would fix pretty fast. Doubt that would work today.

      • helenslunch@feddit.nl
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        11 months ago

        speaking directly to businesses to resolve customer complaints.

        It really pisses me off that companies respond to Twitter posts but will ignore tickets and emails in their own support system.