Seriously, Google cannot support products beyond ads, search, YT, and gmail. I feel like I have been beating this horse to death for years now. Don’t buy Google products and services. They will end support for them.
Pixel gets more updates than Samsung. Chromecast is pretty well supported. Google Homes are supported.
The only Google hardware that still exists that I can remember off the top of my head, that got fucked, is Google WiFi. They stopped updating it months before they released Nest WiFi.
They shut down stadia, but everyone got a full refund.
The Nexus Q was given away at no cost to attendees of Google I/O, but the product’s consumer launch was indefinitely postponed the following month, purportedly to collect additional feedback. Those who had pre-ordered the Nexus Q following its unveiling received the device at no cost.
So again, Google decided not to launch something, and people got it for free.
Google may be wishy washy for many things, but I’d argue their hardware support is mostly pretty good.
I don’t know that I would qualify “more” updates as better supported. Length and quality of support is a better indicator of overall support IMHO.
Google hardware - I have purchased two Google Home Maxes (both EOL’d), a Google OnHub (updates stopped after ~18 months), HTC M7(8?) Google Play Edition, Nexus…I had bad luck, but I’m not trusting another piece of Google hardware for my life.
Except they continue to work perfectly. What would you like to see changed? Since it runs in the cloud, you’re always getting up to date Google assistant tech on them. When Google adds new commands to Google Assistant, Google Home Max automatically gets them. A firmware update is not required.
a Google OnHub (updates stopped after ~18 months)
Google OnHub is part of what I said in my original comment. Google WiFi got fucked. However, you’re completely lying.
I still have an Apple 5s (I think) around the house that still “works”, but I wouldn’t call it supported. It does still receive security patches though, so that’s something I guess.
OnHub was the predecessor to Google WiFi. Google touted the OnHub as a “future-proof” router, with 802.15 Zigbee and bluetooth onboard. They indicated that they would enable these features at some point in the products life. Google WiFi came out around 12 months after OnHub, and OnHub suddenly stopped receiving feature updates after that. Google continued with security patches, but that was about all I could recall getting. I’d be curious what other OnHub owners think about their purchase long-term. It certainly didn’t feel supported after WiFi was released. I guess that goes back to my quality vs. quantity of support. It’s great that they continued to push security updates for years later. It’s the least they could to after they shafted everyone that purchased one of these.
Long-term history matters when it comes to establishing a trend in a company’s behavior.
Seriously, Google cannot support products beyond ads, search, YT, and gmail. I feel like I have been beating this horse to death for years now. Don’t buy Google products and services. They will end support for them.
Pixel gets more updates than Samsung. Chromecast is pretty well supported. Google Homes are supported.
The only Google hardware that still exists that I can remember off the top of my head, that got fucked, is Google WiFi. They stopped updating it months before they released Nest WiFi.
They shut down stadia, but everyone got a full refund.
Anybody remember Nexus Q?
So again, Google decided not to launch something, and people got it for free.
Google may be wishy washy for many things, but I’d argue their hardware support is mostly pretty good.
I don’t know that I would qualify “more” updates as better supported. Length and quality of support is a better indicator of overall support IMHO.
Google hardware - I have purchased two Google Home Maxes (both EOL’d), a Google OnHub (updates stopped after ~18 months), HTC M7(8?) Google Play Edition, Nexus…I had bad luck, but I’m not trusting another piece of Google hardware for my life.
Except they continue to work perfectly. What would you like to see changed? Since it runs in the cloud, you’re always getting up to date Google assistant tech on them. When Google adds new commands to Google Assistant, Google Home Max automatically gets them. A firmware update is not required.
Google OnHub is part of what I said in my original comment. Google WiFi got fucked. However, you’re completely lying.
https://en.wikipedia.org/wiki/Google_OnHub
Released 2015.
and
“In December 2021, Google announced that OnHub routers would no longer receive any software or security updates.”
18 months is 1.5 years. 2016 - 2021 is 5 years. Not sure why you’re lying?
The fact you’re using examples from 2013 to criticize Google a decade later is wild. I guess it’s easier to just be ignorant and hateful.
I still have an Apple 5s (I think) around the house that still “works”, but I wouldn’t call it supported. It does still receive security patches though, so that’s something I guess.
OnHub was the predecessor to Google WiFi. Google touted the OnHub as a “future-proof” router, with 802.15 Zigbee and bluetooth onboard. They indicated that they would enable these features at some point in the products life. Google WiFi came out around 12 months after OnHub, and OnHub suddenly stopped receiving feature updates after that. Google continued with security patches, but that was about all I could recall getting. I’d be curious what other OnHub owners think about their purchase long-term. It certainly didn’t feel supported after WiFi was released. I guess that goes back to my quality vs. quantity of support. It’s great that they continued to push security updates for years later. It’s the least they could to after they shafted everyone that purchased one of these.
Long-term history matters when it comes to establishing a trend in a company’s behavior.