Hello, I am posting this as a bit of a long-shot. I am not a photographer, but my sister is. She has steadily been getting better and better photography jobs and I can’t be prouder. Recently a client hired her to take pictures in Vail, which is in a whole other state, paid for her flight, hotel and everything. However, my sister just realized that some of her camera equipment, somehow got lost in the trip and is absolutely panicking right now as she has to be in for the photography session at 8 am. This is coming right after another minor issue with the previous job with said client, so she is now convinced she may very well ruin her one chance forever. Just wondering if any person here has any suggestions or ideas of what she could do to make things right before her session.
Communicate.
Be open and honest with the client so they can manage their end of the fall out.
Remediate.
Can she rent any missing essential, or re-purchase from a local store
Take the emotion out.
Flights lose stuff all the time, it’s not her fault, she has no blame, this is a business.
Also, if she’s good, this isn’t her one shot, it’s her current shot, if it doesn’t work out, another one will be on the way, we don’t live in hallmark movies where you only ever have once chance of making it out.