Roughly 15,000 people in southeast Albuquerque were without the internet after an outage Monday night continued through Tuesday afternoon. Comcast said its network was damaged by a third party, which caused a service outage early Monday night that affected about 15,000 customers. “Comcast is aware of an outage caused by damage to one of our […]

Kagi AI Summary:
A Comcast outage in southeast Albuquerque affected nearly 15,000 people, starting Monday night and continuing into Tuesday afternoon. The outage was caused by damage to a fiber line by a third-party utility, according to Comcast spokesperson Kyle Biederwolf. The damaged site was deemed safe for repair at 12:45 a.m., with initial expectations of service restoration by overnight, then by 3:40 p.m. Tuesday, but the restore time was pushed to early evening. The specific utility responsible for the damage is unclear, though Albuquerque has faced issues with companies installing fiber internet infrastructure, including Vexus Fiber and Ezee Fiber, which recently had stop-work orders lifted. Xfinity customers can check outage status via the Xfinity App or website and sign up for text notifications.