I recently needed some photos for my clothing brand. I hired this dude who I wouldnt say he’s a friend but definitely an acquaintance who’s close with a lot of my close friends. Whenever I brought up the idea for the shoot to him he seemed really excited about it and out of trust and all the good things i’ve heard about him, I booked the shoot with the entire payment up front. Fast forward month and a half now and I still haven’t received those photos. We only shot for 40 mins to an hour and he probably took close to 50-80 photos. I’ve already hit him up asking for the photos and he tells me he’s still working on them. I don’t want to keep asking him like some crazy ex to deliver the photos that I already paid for but at this point idk what to do.
I’m not a photographer so i don’t know, but am I being too impatient or is a month and a half too long for him to edit some photos? I’m considering whether I should keep bothering him or if I should just consider this a lost cause and hire a different photographer
I think with any friend terms should be clearly layed out, even oraly.
Now if it were me and I am swampted and haven’t charged the full amount, I would allow some delay if things are coming along. But I would eventually get down to it. I guess the delay can’t be too long either.
Don’t hesitate to ask him to put his word down for a delivery date. Letting him know that it is frustrating for you to be in the blue (that’s to let him know), if he takes your business for granted, remind him that customer experience is indid important as well as reputation, and that for the moment the experience is a frustrating one.