Hi, I bought a lens from mpb in ‘like new’ condition and there is a fabric hair within the lens large enough to appear on all photos above f/5.6. I couldn’t open the parcel until now (3 weeks later) as I was away for uni and so just discovered the issue today. Mpb refuse to do anything about it and told me to get it cleaned for ‘cheap’ at a camera repair shop but that it will also void my warranty. Is there anything I can do?
If they shipped you a defective lens and represented it to be clean and like new, then they were the first one to breach the contract and the 14 day return period would be null and void.