I can’t help myself to think that nowadays, products UX/UI level is so high, that even for B2B products, people have expectations.
I would certainly not use a product that looks and feels crappy even if it solves my needs.
I could possibly don’t see how it solves my needs if it does it in a crappy way too.
What are your thoughts?
You can stand a crappy UI if your need is big enough.
MVP are often associated with something that just work “enough” to validate your idea, the thing is, most people in their subconscious are used to a given polished experience and you can quickly lose a lot of people if done wrong
It like a wrong note in a song, you can feel it
Guarantee you would use an app if it solved your problem and nothing better existed
True, what about starting a product in a niche with existing players? How would an MVP makes sense while others offer most likely way more features?
The only way is to have something better, this comes from a really well though UX / features
An MVP isn’t necessarily something you sell, an MVP can be your teams internal product just to know that it works.
Literally every project goes through the MVP step, you just don’t see it.
Even so, you don’t NEED something better. You could focus on a subset of features, or be cheaper, or more polished, more localized, etc, etc.
It’s a ‘cool startup bubble’ you’re living in. Most of the professionals really doesn’t care about crappy UI in the beginning if: you solve their problem & there’s no substitute for your solution. It all depends on the maturity of the market and eventually - as more competition arises- you need to focus more on things that are not necessary, like providing better usability. See Kano model.
This explains the aesthetics of enterprise SaaS.