You can absolutely contact Microsoft (or Apple) for support, plus basically any computer store will happily charge a small fee for basic tech support, or you can call the computer manufacturer or reseller. On the Linux side, unless you bought from something like System76, the chances of you finding an official support network that an elderly person would find usable and accessible are pretty slim.
You can absolutely contact Microsoft (or Apple) for support, plus basically any computer store will happily charge a small fee for basic tech support, or you can call the computer manufacturer or reseller. On the Linux side, unless you bought from something like System76, the chances of you finding an official support network that an elderly person would find usable and accessible are pretty slim.