I wasn’t referring to emails. I was referring to self-promoting ads that are baked into the Android app itself for promotional pricing (saw this promotion every time I opened the Proton VPN app on Android, which I do a lot). I’m also referring to the indismissable popups. Even with Unlimited, I still got these ads.
Here’s another separate but related problem. I didn’t do a very good job of cropping, but this pop-up promotion appeared when I went to check my email subscriptions, with no way to x out. “Start using Proton Pass now” was the only selectable option. Sketchy asf.
You didn’t get the “x% off for limited time!” promos inside your Proton VPN app? I have Unlimited, and I still got that, even though I have an active subscription.
I’m starting to wonder if I have the official app because no one seems to know what I am talking about. I even contacted Proton directly, and the rep who responded kept telling me how to unsubscribe from emails even though I specifically said I’m not referring to emails. I’m starting to get tired of this company tbh. At least respect people enough to reply to the actual words they’re saying.
@LinkOpensChest_wav Regarding the Proton Pass modal on the account settings page, if you click away from the pop-up anywhere on the screen, does it disappear, or can you dismiss the modal only by selecting ‘Start using Proton Pass now’?
At the time I received the popup, I refreshed the page, and it was gone. I’m not sure if clicking outside the popup would have worked. If there’s no x to close, then that’s what’s called a “dark pattern.”
@LinkOpensChest_wav That’s a fair point. We’ve made sure to pass along your comments to the marketing team for future consideration.
We do try to strike a balance in our promotional materials between being informative about new offers/products/releases and giving an option to easily opt out for users who may not be interested, and honest feedback like yours helps in this regard.
Thank you for taking the time to understand what I’m saying. That’s all I wanted. It’s frustrating to keep being directed to change email preferences when that had nothing to do with my comments. I appreciate your time.
 [@protonprivacy](https://lemmy.world/c/protonprivacy)](https://files.mastodon.social/media_attachments/files/111/852/545/064/977/118/original/9bba4a2907960a69.png){kind=link}
I wasn’t referring to emails. I was referring to self-promoting ads that are baked into the Android app itself for promotional pricing (saw this promotion every time I opened the Proton VPN app on Android, which I do a lot). I’m also referring to the indismissable popups. Even with Unlimited, I still got these ads.
Hmm. Guess I haven’t noticed them as much. I also have unlimited.
Here’s another separate but related problem. I didn’t do a very good job of cropping, but this pop-up promotion appeared when I went to check my email subscriptions, with no way to x out. “Start using Proton Pass now” was the only selectable option. Sketchy asf.
I just checked protonmail on my phone and haven’t received anything. I’m using the fdroid version, don’t know if that makes any difference.
I’m using the F-Droid version too. However, the popup appeared on their web site using Firefox with uBlock Origin.
You didn’t get the “x% off for limited time!” promos inside your Proton VPN app? I have Unlimited, and I still got that, even though I have an active subscription.
I’m starting to wonder if I have the official app because no one seems to know what I am talking about. I even contacted Proton directly, and the rep who responded kept telling me how to unsubscribe from emails even though I specifically said I’m not referring to emails. I’m starting to get tired of this company tbh. At least respect people enough to reply to the actual words they’re saying.
@LinkOpensChest_wav Regarding the Proton Pass modal on the account settings page, if you click away from the pop-up anywhere on the screen, does it disappear, or can you dismiss the modal only by selecting ‘Start using Proton Pass now’?
At the time I received the popup, I refreshed the page, and it was gone. I’m not sure if clicking outside the popup would have worked. If there’s no x to close, then that’s what’s called a “dark pattern.”
@LinkOpensChest_wav That’s a fair point. We’ve made sure to pass along your comments to the marketing team for future consideration.
We do try to strike a balance in our promotional materials between being informative about new offers/products/releases and giving an option to easily opt out for users who may not be interested, and honest feedback like yours helps in this regard.
Thank you for taking the time to understand what I’m saying. That’s all I wanted. It’s frustrating to keep being directed to change email preferences when that had nothing to do with my comments. I appreciate your time.