• Nate@programming.dev
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    2 years ago

    They’ll get a slap on the wrist fine that nowhere near accounts for the amount of money they made doing this.

    • Bluefruit@lemmy.world
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      2 years ago

      True but this also sets precedent for other cases which is an overall win. But i do wish the fines were bigger I agree with you there.

      • Qwaffle_waffle@sh.itjust.works
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        2 years ago

        They need to do a percentage of revue, rather than a fixed price for businesses. Affects bigger companies harder, but let’s smaller ones still work through it.

    • MeanEYE@lemmy.world
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      2 years ago

      I loved how EU set fines for GDPR breaches and I feel the same should be applied in other fields when companies are involved. There are two tiers of penalties, with a maximum of 20m euros or 4% of global revenue. That way they feel it. Really feel it. Google got smacked 50 million € for GDPR breach. H&M 35M.

  • silvercove@lemdro.id
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    2 years ago

    HP has one of the worst customer experiences out there. I don’t understand why people keep buying HP trash.

    • Dudewitbow@lemmy.ml
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      2 years ago

      People use it because hp printers are cheap, but the users dont know what they are putting themselves into by buying hp.

      • MeanEYE@lemmy.world
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        2 years ago

        Stallman from FSF would probably say only if the software is updateable. Firmware which can’t be changed is no different from hardware. I kind of agree, even though he said that about open source. But the point still stands. If printer can’t be used without account or always online or ink. Then it’s a feature. Whether you agree with it or not, vote with your wallet. However if they hide the feature that’s misleading advertising and it’s a different crime all together.

        But what HP tried to do is to send over the air update that prevented printers from using recycled toner. Now that’s a bitch move.

    • MeanEYE@lemmy.world
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      2 years ago

      Sadly, they earned a lot of money and this was just calculated expense of doing business. Pretty much all big companies operate like that. Abuse the system, rake in money, leave some aside for settling lawsuits. Forbidding them to sell products for a specific time or recalling all the printers and giving money back… that would make them think twice about next time.

  • phario@lemmy.ca
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    2 years ago

    I love how so many comments and replies ascribe some form of ‘guilt’ to this, as if HP employees would feel shame. This doesn’t really mean anything to a company that size.

    One of the great things about moving to the UK is that, despite all its problems, consumer protection Europe is so much better than in the US.

  • pdxfed@lemmy.world
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    2 years ago

    And a hearty fuck you to HP Sales execs, may their children fritter their unearned stock grants on glow in the dark drink umbrellas.