if you turn on the active noise cancellation and crank up the volume significantly, you do pick-up on a lot more detail and generally get a better sound profile

I feel the same way about the AirPods Max. They sound just OK until you turn the volume up, then the texture and detail reveals itself.

Hang in there. We’re all just humans.

I live an hour away from them. Would be nice if I could just drive it over.

Pink Floyd: Echoes

Relax and enjoy them!