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Joined 10 months ago
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Cake day: December 4th, 2023

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  • Cleaning business here, with 35 employees
    It is indeed an extremely competitive industry, and as you describe, major players deliberately offer very low prices to outpace the competition.
    Development advices:
    1 - Target small businesses, in proportion to your size. Small enterprises (law firms, real estate agencies…) with compact spaces tye are less price-sensitive and value proximity in relationships. Being a local, human presence is often preferred, especially if you lack teams for daily cleaning of a 2000m² store, for instance.
    2 - Focus on specific professional categories (legal or medical, for example). They communicate a lot and can easily refer you if satisfied.
    3 - Clearly define what “quality service” means. Everyone claims it, but few explain it. Is your strength service continuity (replacing absent staff)? Crucial in this sector. Confidentiality/security? Important for legal professions…
    Explain what quality service means and what measures you’ve taken to ensure it.
    4 - Refine your proposals (meeting agenda, specifications, proposal documents, etc.). If you want to be more than just a price, demonstrate additional value beyond cost.

    Good luck. I remain available if you need assistance.