Rules can only do so much as it was written down. They incentive burocracy.

The narrative typically takes the side of ‘open/free speech’ is tantamount and that any suppression of said speech is unwelcome (typically said in a much more hostile way).

I’m not too sure about US in specific, but there are democratic countries’ law where free speech is not an absolute guaranteed right; it cannot go against other laws, human dignity, …