Oh yeah, this happens to the best of us. Yes, follow up with what you told us here, offer to retake, but you’ll need to be paid for your time. It’s hard to stand up for yourself sometimes, but give it a try. Be ready with a written list of how you can make the next shoot run smoother.
One hour for all the takes they wanted is unreal. I was once given 10 MINUTES to shoot a super busy company president. I was sweating. I did a few mugs in her office, then literally followed her to her next appointment, shooting her walking towards me, then away, and briefly chatting with her staff on the way.
Turned out pretty cool for a story on her work as president of a busy non-profit.
Oddly enough, there were shoots I did where I thought none of the photos were very good. Then the client would call and rave about how awesome the photos were. Go figure.
Chin up, you can’t nail them all. If they drop you over one bad shoot, and I’ve had that happen, move on. It used to crush me, but at least I learned something each time, and it polished me up and made me better.
That PR company’s graphic artists and editors know full well they are breaking copy laws. Go after them.