Reducing for terrible service I understand, but what about non-existent service? Someone only came by to refill a drink after I flagged them down and I had to chase down my check from some other person. Is that terrible service? Those aren’t kitchen mistakes and I’m not some feudal lord that demands my servants’ full attention - but that’s literally their job. Would you tip 10% in that situation?
Reducing for terrible service I understand, but what about non-existent service? Someone only came by to refill a drink after I flagged them down and I had to chase down my check from some other person. Is that terrible service? Those aren’t kitchen mistakes and I’m not some feudal lord that demands my servants’ full attention - but that’s literally their job. Would you tip 10% in that situation?