I bailed from Firefox for about a year after they added the godawful Firefox button (4.0 maybe?); then I got fed up with Chrome and by that point there was an extension to remove the Firefox button

I haven’t used them in a while, but I used to go to Calgary Computer Wholesale

My city has a couple mom-and-pop type businesses doing it, I’d hazard a guess it’s similar elsewhere - never heard of any ‘big name’ outfits doing it on any real scale.

It’s weird to me that so many people have a hard time figuring out Lemmy; honestly for the average user, the process is:

1. Join big instance
2. Browse and search from there

Searching for communities could use a bit of work to make it easier (for example, I shouldn’t have to have the full community link to search for one from a federated instance if nobody on my instance has subscribed; why aren’t community lists updated automatically?) but the basic experience is pretty easy to get into