They tried to screw me over when I sold a lens to them. It was truly in ‘like new’ condition when I sent it but when they gave me the inspection report they said there was “significant” moisture in the lens and the filter was stuck on, as a result they tried to knock >50% of the original quote. Needless to say I pushed back and suggested that maybe it was damaged in transit. From there they were easy enough to work with, filed a damaged package claim, and got me the total original $ amount. Just seemed like weaponized incompetence/someone too lazy to do their job.
They tried to screw me over when I sold a lens to them. It was truly in ‘like new’ condition when I sent it but when they gave me the inspection report they said there was “significant” moisture in the lens and the filter was stuck on, as a result they tried to knock >50% of the original quote. Needless to say I pushed back and suggested that maybe it was damaged in transit. From there they were easy enough to work with, filed a damaged package claim, and got me the total original $ amount. Just seemed like weaponized incompetence/someone too lazy to do their job.