minus-squaretreppenwitz@readit.buzztoTechnology@beehaw.org•Creative Good: Why customers don’t want chat botslinkfedilinkarrow-up5·1 year agoIf a chat bot can answer any question that is answered by its documentation – and can shunt me to a human (instead of hallucinating the answer) when the documentation does not have the answer – I say BRING ON THE CHATBOTS linkfedilink
If a chat bot can answer any question that is answered by its documentation – and can shunt me to a human (instead of hallucinating the answer) when the documentation does not have the answer – I say BRING ON THE CHATBOTS