People are a little bit stingier in barber chairs and Ubers than they were just a few years ago.
The shares of adults who say they always tip their hair stylists, servers at sit-down restaurants and food delivery people have each fallen 8 percentage points since 2021, according to a Bankrate survey released Wednesday. That rate slipped 7 percentage points for taxi and ride-hail drivers over the same period.
Three years ago, the economy was reopening from the pandemic and inflation was higher than it is now, but so was concern for front-line workers.
At the time, three-quarters of consumers reported always tipping restaurant servers, but today just two-thirds do. Despite modest upticks since last year, barely more than half of people now count themselves reliable tippers of hairdressers (55%) and food delivery drivers (51%), while only 41% say the same when it comes to ordering a ride.
The survey reflects Americans’ growing ease bypassing ubiquitous tipping prompts, from coffeeshops to airport terminals in the post-Covid economy, especially as sticker prices have risen. While consumer spending has held remarkably steady, many households are feeling the squeeze from persistent inflation and tightening their belts accordingly. Some of that newfound caution may be factoring into when, where and how much people tip.
I’m a generous tipper at sit down restaurants, but draw the line at places where I’m grabbing a prepackaged sandwich and drink and being asked to tip the employee to literally ring up the items at the cash register. I wonder if the expansion of this practice is turning people off of tipping even when it’s warranted, hence these statistics
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Yeah. The blurbs examples are places you really need to tip. They are providing a direct service to you. But pretty much every digital pay interface is asking for tips now. And a lot of them aren’t even offering 15%. They start at 18% and go up. It is really souring me on going out at all.
Pretty much every sit-down restaurant now has tips calculated on the bill, and 15% is never one of the calculations. It’s typically 18%, 20%, and 22%, but I’ve seen them start higher.
Is this due to the same machines? Since it can differ, I assume it’s the owner who chooses to make it higher.
It depends on what payment thing they use. Most places use a third-party payment POS and stick with default settings.
Do you really not realize how ridiculous this sounds?
Yes. But there is no other alternative in America. If you stiff servers, they get hurt. If enough people do it, they quit and your favorite places die. You can encourage places that don’t allow tipping and pay a living wage but those are so rare as to be pointless.
Only assholes refuse to tip for service in America.
To be clear, it’s never warranted. It’s just some cultures that have normalized the practice for certain services. Companies should always fully pay their employees. Full stop.
Not true. It depends on the job and the state. NY for example, has a tip allowance of $5 per hour. That means establishments can pay their servers $10 per hour and still meet minimum wage law, because the staff is expected to make at least $5 per hour in tips.
While I agree that employers should pay their staff well, it’s standard practice for servers in NY to be underpaid and rely on tips as part of their income.
All of that also being known as…normalization.
That’s fair. I thought you were implying societal normalization by identifying cultures rather than governments. I see how this would be considered systemic normalization.