Amazon customer discovers his Intel Core i9-13900K is an i7-13700K in disguise::undefined
I bought a brand new DeWalt thickness planer from Amazon. I open the thing up, and it’s already got sawdust in it. “Huh, was it…tested for some reason?” Wasn’t much sawdust; like it looked like it had planed maybe one board. I set it up to do a test run on a 2x4, it feeds about 5 inches and stops HARD. The board hit the back roller and just STOPPED. Nothing I could do to get this thing to feed a board through, what I had was a $700 snipe machine.
Okay, planer’s defective. This happens sometimes. Called DeWalt first, they could service it but probably the fastest way to get a working planer in my hands was to return it to Amazon for an exchange. Call up Amazon; their phone tree is slightly computarded but I get an actual operator who arranges a pickup of the old unit and a dropoff of a new one.
Here’s the problem: That sawdust that was already in the machine. Not much, just a little bit. Almost as if someone had already bought this planer, hooked it up, started it, found it wouldn’t feed a board, and returned it to Amazon.
And instead of being sent back to DeWalt or a service center for repair to be sold at a 15% discount as a refurbished unit, instead it was sold to me as-is at full price. I’m guessing it’s going to bounce back and forth between customers until they find someone who will just eat the cost.
Mind you, this was labeled as “sold and shipped from Amazon.”
I’m curious: why did you call amazon for a return?
Huh. Didn’t think about it at the time but I suppose because I had just called DeWalt’s support number and I was in a phone call kind of head space.
Im an Amazon seller and this frustrates me to no end. A customer returns something and amazon puts it back into circulation. You cant do anything to stop it. I really wish there was a way i could have them send all returns back to me so i can do the proper thing. Amazon seller forums are filled with sellers wishing they could select to have returned inventory sent back.
Given my experiences with independent Amazon sellers, if I want to buy something from a small independent seller across the Internet I go to eBay, every single time.
I had the same with Amazon and an Espresso machine. Got the box, it was beat up, missing Styrofoam, missing manual and damage to the appliance itself. But I also paid full price. Sent it back directly, got my money back and never ordering from them again.
I’ve had a similar experience with some monitor backlights. I was sent a “new” product that, when I opened it, I found it had been cut up (which breaks it), adhesive backing removed, parts removed from packaging, etc. Clearly used, returned, and sold back to me unchecked as new.
Almost as frustrating would be the third party sellers who intentionally send me something other than what I order, claim a mistake and that stock is out on the original order, and then try to convince me to keep it with a discount (price less than what I paid but equal to what I ended up getting), like some sort of shipping shell game. This has happened to me multiple times, from clothing to computer parts.
Most people would not expect to find such scams from a large retailer like Amazon.
I must not be most people because I only expect scams on a scamazon…heck I don’t even have a login for the shitty American Chinese reseller. Not worth my time.
Most people buy lots of junk off Amazon, and if there’s an issue Amazon just eats the loss.
But these scams abuse it two ways:
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But off a legit seller, return the fake. Next person gets the fake.
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“Third party seller” where they sell cheap (but solid) junk for months to build reputation, then flip to high price items that are flat out scams.
At some point Amazon switched from a “Walmart model” to more like a swap meet where you have no idea who you’re buying from. Not everyone noticed.
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Still waiting for my refund for what I suspect was a switcharoo return of a PC. Ordered a renewed Optiplex 7040 with an i7-6700 for a family member, but received someone’s old and dusty 3020 with an i3-4150 instead, and the refurb sticker for the right product had been slapped on it.
Figured it was a one-off scam, reordered another one right away, and thankfully the second was legit…but they’ve had the returned PC for 2 weeks now and still no refund. And course no way to follow up about it within the return status itself, so I’ll be wasting even more time trying to chase it down. Something has to change.
One phone call to your credit card, with all evidence ready.
While that would get the money back, credit chargebacks often result in being banned from stores. It’s safer to try working with the store first.
Yeah, gonna be real, I don’t give a fuck if I’m banned from a store that simultaneously doesn’t give me what I paid for and is slow on making it right.
It’s been 2 weeks. Chargeback and be done with them.
Yeah but if they’re not cooperating it’s worth it.
I bought a used cell phone from an ebay reseller who claimed a one-year warranty. Within that time, it broke, so I put in for a warranty claim. They said sure, here’s your shipping label, we’ll send you a refund or replacement. Time goes by, no refund or replacement, no reply to further messages. I contact ebay support and they tell me to do a chargeback. So I do. Bank wants some documentation, I provide everything, they put it through, I get the refund, and no account closure from ebay.
Ebay telling you to do it is different. Try a chargeback on steam or origin and you’ll potentially lose your entire game library.
Why are people so shitty?
capitalism
No one ever passed of defective machinery in Russia
Russia is capitalist
Ok buddy, “no one ever passed off defective machinery in the USSR”
They sure as hell did, all the time. Shit, Vladimir Komarov, a Russian cosmonaut in 1967, crashed full-force into the Earth after dying from re-entry heat, despite scientists saying THAT EXACT THING WOULD HAPPEN, because the capsule was little better than sheet metal bolted together and the parachutes literally did not work. The people who were supposed to check the work at the factory didn’t know better - they knew it had been constructed, and that was that. Brezhnev wanted it done, and wanted it done before the anniversary of the Revolution. So it flew, and a man died because it flew.
I agree, I was making fun of tankies who claim.everything from the west sucks
Socialists and Communists seems to be equally as shitty.
the Amazon alternatives available in Southeast Asia are all like this. you really have to watch what you buy, and video record the box being opened when you get it. in some cases the seller is simply allowed by the platform to scam you and you can’t get a return.
Someone got ripped off on Amazon. Is that really newsworthy?
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