Has anyone else seen this? This seems to be a common pattern lately. Companies will list all their products:

Product X1 Product X2 Product Y1 Product Y2 Product R42 Product F25

… but they don’t have a page explaining what the difference between the X line, Y Line, R Line, and F Line actually are. Let’s say they are gadgets. Would it hurt them in any way to simply say the X line prioritizes speed, the Y line is backwards compatible with legacy gadgets, the R line is meant for business use, and the F line is experimental form factors. How do you not think to put this info on your page?

  • Trashboat@lemmy.blahaj.zone
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    2 days ago

    Took me awhile to figure this out when I was first considering getting their stuff. Basically, you need some kinda server on the network running their programs to manage their devices. The “cloud” devices include this capability, otherwise you’ll need either their cloud key or to set up your own server running it. It’s definitely poorly explained and the weird pricing schemes don’t make any sense really.

    • tias@discuss.tchncs.de
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      1 day ago

      So why not sell only the cloud version? Does that version somehow prevent management from another cloud key? If not, having the functionality dormant costs nothing.

      • Trashboat@lemmy.blahaj.zone
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        10 hours ago

        I’m not actually sure what happens if you have multiple cloud devices on the same network, but I think the cloud versions often have some impact to the capabilities. The routers might have less VPN throughput in the cloud version, or only able to run one or two of their services at once instead of all since they’re also tasked with routing etc, don’t remember the specifics but stuff like that. It’s also confusing as they have lines like the dream machine that combine multiple capabilities into one, and it ends up being a mess trying to figure out what exactly is the best route to go. Frustrating but I’ll say the equipment itself has been quite nice spare for the occasionally buggy software