Sent ETH via arbitrum to my coinbase.com account ~2years ago and have still not been able to recover the funds. Ive Spoken to coinbase support multiple times with varying degrees of help ranging from complete delusion to telling me funds might be able to be recovered in the future. Do I have any options here other than waiting and hoping for the best? Any way I can export my address to metamask/wallet so I can recover funds etc?
Thank you for your consideration!
Last message from coinbase: "While Coinbase has now introduced support for ETH transactions performed on the Arbitrum network, we currently do not have the ability to recover any funds sent in prior to the network upgrade to Arbitrum Nitro that took place on 31-08-2022.
In the long term, Coinbase may, in the future, be able to recover these funds. However, we’re unable to provide any specific timeline for the introduction of support for pre-Nitro transactions. "
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Your only option is to wait and see
They way key management works it’s actually a huge security process to even attempt to recover these funds
Sent USDT to CB from MEXC 9 months ago. Learned to live with the fact that I’ll never see my money again, and learned a lot from this experience.
Did you try their “Lost Asset Recovery” thing? Just google it to see how it’s done: “CoinBase Lost Asset Recovery”. Not available to all networks though, but try your luck! And good luck!
I dunno anything.
You can’t send ETH to Coinbase.com. There is a CoinBase CEX with wallet. Maybe but probably not if you go into your wallet and in the network settings active Arbitrum mainnet or something.
Don’t DM me.Why did you even bother to type all of that useless nonsense out?
I did the same thing, used HOP to bridge to Arbitrum because they were promoting there new wallet in the app…. I have been on the space since 2017 and it’s the only funds I have lost
Their response makes zero sense. The Arbitrum Nitro upgrade didn’t require any action by ARB holders… I have ARB in wallets that I haven’t touched since the airdrop and can access those tokens just fine. Coinbase can absolutely recover those tokens and I’m actually pretty shocked that they say that they can’t.
Technically they can but they don’t want to give some employee the keys and waste time on it. Unfortunately it’s not in the CB interests to move a finger.
that is why i only use and trust cryptocom.
Best of luck. I’d encourage politely requesting help on /r/coinbase if you have not done so already. Hope it works out for you. It sounds like they would need to manually rescue your funds which is likely a very security risky operation. If it is less than $500 of ETH, I could imagine their costs/fees of performing the rescue exceed the amount lost.
OP, did you try their “Lost Asset Recovery” thing? Just google it to see how it’s done: “CoinBase Lost Asset Recovery”. Not available to all networks, but try your luck! And good luck!
So OP is still waiting after 2 years for his ETH to be recovered? he should just move on
I got it in my account thanks dude