Hi, I bought a lens from mpb in ‘like new’ condition and there is a fabric hair within the lens large enough to appear on all photos above f/5.6. I couldn’t open the parcel until now (3 weeks later) as I was away for uni and so just discovered the issue today. Mpb refuse to do anything about it and told me to get it cleaned for ‘cheap’ at a camera repair shop but that it will also void my warranty. Is there anything I can do?
I’m going to provide a counterpoint to everyone here so far and say I’ve had nothing but good experiences with MPB.
It’s unfortunate you missed the 14 day return window, I definitely make sure that I have the lens or camera in hand and fully test it during that time, as that’s what it’s there for.
Can you add some photos to your post of the fiber and a test photo or 2 that shows it in your photos?