Hi all, I have been stumped by this for a few days now, and I am totally frustrated as to what else I can do. I had professionally taken Christmas pictures taken, and they are both too large in size to be used for Snapfish, Shutterfly, etc. They are in JPG format. I have tried to compress the files and even asked the photographer to change from JPG to JPEG and resize, but I keep getting either a “low resolution” error, or that the files exceed 140 MB. The original file, however, says its 122MB, so it shouldn’t be an issue.
What are my options? I asked the photographer 4 times to help, and they are at a loss as well. TIA!
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I have some pretty big jpeg files and none come near 128MB. Are you able to open and view the file?
Resize it to between 3,000 and 4,000 pixels on the longer edge. On a Mac, Preview will do this. Dunno what platform you’re on.
That did the trick! Thank you so much!!! I’m on a Windows machine.
I would definitely reach out to the photographer with the sizes of the images you want. It’s a fast process for the original photog to change the size…. Might not be for you.