I would very much like to move from Google and Microsoft and other proprietary, non privacy services.
I have spent hundreds of $ and thousands of hours trying to setup various different services on various different platforms and every single one of them has been difficult, annoying, frustrating, and ultimately fails.
I have concluded I am just not the guy to do this as I am Windows CAD guy and have no idea what I am doing with networking, Linux or CLI. 90% of the words and terms in tutorials are greek to me.
I am looking for notes (Joplin), Google Drive replacement (NextCloud?), and email (??) on a cloud server. And then video streaming (plex or jellyfin + *arr?) and photo management (immich?) on my local machines.
Let me know if you are interested or know of somewhere better to post this.
It exists, but it’s generally really small shops that I wouldn’t feel comfortable recommending.
The bigger hosting providers are fine with the status quo, because it means their support tickets are from people who at least know something about anything rather than complete noobies who need help resetting their password (not that there’s anything wrong with that, it’s just higher volume and not what hetzner staff is trained on)
They could solve your last point by providing a community forum like Discourse or even Lemmy, and saying that support for the packaged software is an extra charge.