Goodbye, free returns | CNN Business
www.cnn.com
If you’re thinking of sending back a disappointing gift you just received over the holidays, the return may bring even more disappointment.

If you’re thinking of sending back a disappointing gift you just received over the holidays, the return may bring even more disappointment.

Americans have grown accustomed to free returns, but a growing number of retailers are charging fees as returns squeeze retailers’ bottom lines.

Macy’s, Abercrombie, J. Crew, H&M and other companies have all added shipping fees for mail-in returns.

And it’s not just the big mall brands, either. Eighty-one precent of merchants are now charging a fee for at least some methods of returns, according to Happy Returns, a logistics company that specializes in returns.

    • margaritox@lemmy.world
      1·
      10 months ago

      I understand that the cost per item is the same, but I simply don’t need that many bottles (or whatever it is).  So if I get the bundle, I’m spending more money to have more junk in my household. 

      So basically, I’m paying more for the three items that I do need and end up with a bunch of leftover crap. This is not hypothetical. I still have a bunch of leftover stuff that I’m not using in my drawers from scenarios like these.