First - This article is conflating “shrink” and 'retail theft". Shrink accounts for losses including theft, but also accounts for accounting losses, damaged goods, and lost shipments. Theft itself is broken up into “external theft” and “emoyee theft”. External theft was 36% of that 1.6% ($40B). (https://cdn.nrf.com/sites/default/files/2023-09/NRF_National_Retail_Security_Survey_2023.pdf)

Second, these statics are from FY2022, which ended Jan 30th, 2023. We won’t know FY2023, as it is not over yet, so we don’t know if it is truely “trending up” or holding steady - we have ONE (1) years’ worth of data of increased shrink.

Third - shrink, according to their own statistics, ROSE between FY2021 and FY2022, yet FY2022 was on par with FY2019 (1.62%) and FY2020(1.6%), while FY2021 decreased to 1.4% - so, again… no “trend” of an increase. Also no “trend” of a decrease, for that matter. (https://cdn.nrf.com/sites/default/files/2020-07/RS-105905_2020_NationalRetailSecuritySurvey.pdf) (https://cdn.nrf.com/sites/default/files/2021-08/2021 National Retail Security Survey updated.pdf)

They even retracted their statement last month (https://www.reuters.com/business/retail-consumer/us-retail-lobbyists-retract-key-claim-organized-retail-crime-2023-12-06/)

Further, if we take their own data again, external theft to be that figure above ($40B), and again use the NRF’s statistics that cybercrime rose to an average of $4M per incident, you can quickly see how this idea of shoplifting being majorly problematic is erroneous. Moreover, the NRF lists shoplifting as only the third most important worry of surveyed retailers - in their own words, they are more concerned about shootings and cybercrime than inperson shoplifting.

Lastly, this all needs to be put in context. Taking the $112.1B adjustment as 1.6% of retail sales, this totals $7.1T… so, in reality, EXTERNAL THEFT (not employee theft, not product loss due to damage or shipping to the wrong place) was .00576% of total sales, and over the period of 2019 to 2022, retail profits (which are taken into acount AFTER things like theft have been factored in) have steadily increased up to the 2022 level of 5.9% (after skyrocketing in 2021 to over 13%) so even while they are claiming that retail theft is growing, even total shrink isn’t effecting their overall margins. (https://www.statista.com/statistics/197576/annual-retail-sales-in-the-us-since-1992/#:~:text=By the end of 2022,increase from the year before.) (https://www.forrester.com/blogs/us-retail-industry-sales-and-profits-trends-2001-2022-steady-growth/#:~:text=US Retail Net Profit Trends&text=The retail net margin remained,decreased to 3.3%25 in 2022.)

Now - of course this is an overall look at retail - this doesn’t take into account the individual annecdotes, or the massive differnces between small local retailers and big box stores, nor does it look into the differnces between online retailers, store fronts, and the differences in theft experienced by each (e.g. amazon is massive - are they over-representing both profit margin and shrink due to cymbercrime?).

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