In an email later sent to Gray, Hobbycraft said they were continuing to investigate. “We would one again like to apologise for your recent experience in our store,” the email said. “We hae a zero tolerance approach to racism … and this is not how we want any of our customers to feel."
“Your situation involved the purchase of age restricted product which requires age verification, meaning all colleagues are trained to ask for ID should they believe the customer is under the age of 25. As you were unable to share ID with our colleagues, they were unfortunately unable to authorise the sale.”
They probably need to be 18. 25 is just what you should look to be over if they can skip asking for ID. When I worked at a bar we were told if the person looks under 35 you have to ask for ID to prove they are 21.
Nope.
Always believe corporations.
Corporations aren’t people. But they are fucking liars.
Absolutely right. (Sorry if my sarcasm wasn’t obvious.)
25? what an arbitrarily high age limit. It’s probably law, not company policy but even then.
this seems to be on point. https://www.businesscompanion.info/en/quick-guides/underage-sales/aerosol-spray-paints even recommends challenge 25.
They probably need to be 18. 25 is just what you should look to be over if they can skip asking for ID. When I worked at a bar we were told if the person looks under 35 you have to ask for ID to prove they are 21.
25? Sounds arbitrary enough to not be mentioned in laws. How good consumer protection in UK? Can you file for age discrimination?