So unless you live in an area with fiber, asymmetrical speeds are pretty typical… I’m not sure if it is because it’s all coax so there are infrastructure limitations? But it’s actually gotten faster because 6 months ago my upload was only 30 mbit/s.
Once fiber is in my area I’ll switch to that, but symmetrical will add more cost…but of course it will lol
Are you using the EA version or the standard?