Out of 60 bottles, ~15 survived the trip. Many leaked and broke. Is it a failure? Im not sure…

That’s your first lesson. If you can figure out better packaging and transport going forward, it’s no longer failure, but becomes a funny story to tell for years to come. That is, I’d send a bill to UPS or which shipping company did this. Usually, you also can book shipping insurance. Perhaps you could also package more safely or use other packaging than glass? Not sure, but I’m sure you’ll figure it out.

Brings me to the de-section if your page, and then does not load.

Yeah, I have. I got the offer of a ~1% share of a company I worked for in exchange for my overtime payout, and turned them down. Joke’s on me. I left some half-year later or so, and the product I built for them worked so good and reliable that they could successfully scale up. Being honest, at the time I gave that company 50:50 of crashing vs. succeeding, because I thought it might as well go south for reasons beyond my control. They are quite healthy still and growing, so I made a bad coin flip on this one as it would have been a share nice-to-have.

Don’t beat yourself up over failure like this. Figure out what’s inside your control and what’s outside of your control, and take ownership over what you can do.

Everything outside of that, it’s always good to seek council. You must have someone with a law-degree in your circle, right? Perhaps friends or family you can trust? Talk to them, and ask for guidance. I found that lawyers make excellent dialogue partners when it comes to situations like that. I didn’t do that. If I had talked to literally anybody about it, who knows what could have been negotiated instead.

Perhaps there is something you can do to turn it around. Like they say, a chip and a chair. You still got that. You’re not out of business yet.

Hope this helps to lift your mood a bit!

Dear OP, I did not understand a word of your post. Could you rephrase it?

whats haro?

Should I require every single client to sign a contract?

You don’t? Well, you should.