• blunderworld@lemmy.caEnglish
    5·
    2 months ago

    If my retail experience is any indication, acknowledging customers in this situation is a bad idea. Before you know it, the conversation turns to “I just need one thing!” Or “I promise I’ll be really quick!” and you have to become the asshole to tell them no… Even though the store hours are clearly listed on the front door.

    Or if you agree even once, the conversation could easily become “but you did it for me/my friend last time!”

    I’ve literally had people sneak into the store using an exit, then act all indignant because I tell them to leave. You give some of these fuckers an inch, they’ll take a mile.

  • baggachipz@sh.itjust.worksEnglish
    2·
    2 months ago

    Everyone should work food service and retail at least once in their lives. It would give perspective to, and teach respect for, what those workers have to endure.

  • deltreed@lemmy.worldEnglish
    1·
    2 months ago

    Writes a bad review when all he had to do was look at the store hours on the sign. Did he also need their personal confirmation that they were closed? People are getting so strange in 2024.

  • Fredselfish@lemmy.worldEnglish
    11·
    2 months ago

    They mad because they wouldn’t acknowledge them or service them after the placed closed? What fucking Karen.

    • Korne127@lemmy.worldEnglish
      0·
      2 months ago

      I’m sorry, but… no. Like, if you don’t know it’s closed and people do see you and just say nothing, that’s just… not nice. It takes three seconds to shake their head or say we’re closed something.

      LONG EDIT: Trying to explain myself a bit as this got many negative comments. (I also said most of this in responses to people answering this).

      I originally thought that they didn’t know the store is closed, and just tried to put myself in their shoes. In that case, it just doesn’t hurt to clarify by the staff and I can get the frustration of being ignored. I personally also had situations where I was confused because a store closed an hour earlier than it said on the door and online, and I was really grateful for the staff to clarify. Of course, if they know that the store is closed and just demanded some kind of personal acknowledgement, this is pretty ridiculous behaviour. And I personally definitely wouldn’t behave like that (or even write such a review).

      I also think that it’s still good if the staff responds to someone knocking at the store. This doesn’t mean that they are an “asshole that demands to be served”. I personally also did this at one point because I lost my wallet inside the store. Luckily, the people there were really nice and opened it so I could search for it. I was really thankful, and the day would have been really horrible if they ignored me.

      In the end, I think this also might be a cultural thing. Many people answered with stories of awful entitled customers that demanded ridiculous things. If this is your base experience, maybe you have other prejudices against someone knocking at the door.
      As a customer, I always see a store worker as a human and engage respectfully, and most people I know do the same. I hope this is true for most people. Therefore, if someone knocks, it seems reasonable that they have a valid concern and / or are confused. But of course, if someone would do that just to push a store worked and asking them to do something they can’t do, that would be absolutely awful behaviour.