Communick News
  • Communities
  • Create Post
  • heart
    Support Lemmy
  • search
    Search
  • Login
  • Sign Up
dantheclamman@lemmy.world to Technology@lemmy.worldEnglish · 13 hours ago

VCs are starting to partner with private equity to buy up call centers, accounting firms and other "mature companies" to replace their operations with AI

techcrunch.com

external-link
message-square
54
link
fedilink
253
external-link

VCs are starting to partner with private equity to buy up call centers, accounting firms and other "mature companies" to replace their operations with AI

techcrunch.com

dantheclamman@lemmy.world to Technology@lemmy.worldEnglish · 13 hours ago
message-square
54
link
fedilink
Khosla Ventures among VCs experimenting with AI-infused roll-ups of mature companies | TechCrunch
techcrunch.com
external-link
VC firms are pioneering a new investment strategy: acquiring established businesses and optimizing them with AI to boost efficiency and customer reach.
  • Glitch@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    32
    ·
    10 hours ago

    Seems like they may be hurting themselves in the long run, I hope it fails miserably

    • Lexam@lemmy.world
      link
      fedilink
      English
      arrow-up
      28
      ·
      9 hours ago

      They don’t care about the long run.

      • dantheclamman@lemmy.worldOP
        link
        fedilink
        English
        arrow-up
        4
        ·
        5 hours ago

        Yep, just gut one business after another for the quarterly returns. Same logic as the thieves stripping copper from street lights, just at a bigger scale

    • ProgrammingSocks@pawb.social
      link
      fedilink
      English
      arrow-up
      3
      ·
      7 hours ago

      People with money will always find a way to run away from consequences.

    • MonkderVierte@lemmy.ml
      link
      fedilink
      English
      arrow-up
      5
      ·
      9 hours ago

      Sure. But in the meantime, calls will get worse.

      • Fredselfish@lemmy.world
        link
        fedilink
        English
        arrow-up
        5
        ·
        9 hours ago

        Just tried call a appliance service fucking told me that customer service was now all AI no human. I fucking hung up.

        • Lost_My_Mind@lemmy.world
          link
          fedilink
          English
          arrow-up
          9
          ·
          7 hours ago

          No no. Don’t just hang up. Tell us who it was so we can ALL avoid buying their products.

          • Fredselfish@lemmy.world
            link
            fedilink
            English
            arrow-up
            4
            ·
            7 hours ago

            Sears appliance repair.

            • Lost_My_Mind@lemmy.world
              link
              fedilink
              English
              arrow-up
              4
              ·
              7 hours ago

              …that only raises MORE questions!!! Where the hell did you even FIND a Sears in 2025??? I thought they went out of business around the same time Toys R Us did. Like, 10 years ago.

              • Fredselfish@lemmy.world
                link
                fedilink
                English
                arrow-up
                2
                ·
                6 hours ago

                Me too, but I called for appliance repair anc it redirected me to the local Sears repair. https://www.searshomeservices.com/repair/refrigerator-repair-service

      • taladar@sh.itjust.works
        link
        fedilink
        English
        arrow-up
        3
        ·
        9 hours ago

        True innovation in the area of making existence even more miserable, as if using phones for support wasn’t bad enough on its own already.

    • acosmichippo@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      8 hours ago

      call centers got worse after outsourcing them overseas and we still have them.

Technology@lemmy.world

technology@lemmy.world

Subscribe from Remote Instance

Create a post
You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !technology@lemmy.world

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related news or articles.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots


  • @L4s@lemmy.world
  • @autotldr@lemmings.world
  • @PipedLinkBot@feddit.rocks
  • @wikibot@lemmy.world
Visibility: Public
globe

This community can be federated to other instances and be posted/commented in by their users.

  • 2.86K users / day
  • 9.56K users / week
  • 18.1K users / month
  • 37.3K users / 6 months
  • 6 local subscribers
  • 70.3K subscribers
  • 14.1K Posts
  • 567K Comments
  • Modlog
  • mods:
  • L3s@lemmy.world
  • enu@lemmy.world
  • Technopagan@lemmy.world
  • L4sBot@lemmy.world
  • L3s@hackingne.ws
  • L4s@hackingne.ws
  • BE: 0.19.11
  • Modlog
  • Instances
  • Docs
  • Code
  • join-lemmy.org