• Delphia@lemmy.world
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    7 days ago

    You have way more chances to get back at shitty customers doing food service.

    Get a cunty customer and you just smile a little too large, be a little too eager to fix their issue and let your eyes glint just a little. Then fix their issue exactly what they asked for with nothing wrong with it and untampered with. When you return to the table put a little too much emphasis on “Enjoy” when you give it to them.

    They will spend the entire meal trying to figure out what you did or call the manager over and make a big scene about how you did something but cant point out what. Ruin my night, I’ll ruin yours.

    • EmpathicVagrant@lemmy.world
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      7 days ago

      Right so in the jumpscare genre you use psychological trick, and in the psych horror genre you use jumpscares on shoplifters and bad customers who can wait an extra minute for their help.

      You don’t have to jump out on them, though. One time I had this guy SCREAMING about his order when there was a huge line and he was like #3, yeah? Well he was there for about an hour and while he was ranting at 300Db about how I never do my job yards yadda I had a colleague go get his fridge. He was waiting for that hour impatiently and I kept reassuring my team this would be worth the wait.

      Anyhow he goes and gets someone to fetch their supervisor so I walk up once I’d been called.

      WHERE IS MY ORDER IVE BEEN HERE FOR 2 HOURS‽‽

      sir by my account, you’ve been leaning on it for the last 45 minutes. Your order is already completed in the system and the invoice is printed and on top of the box, do you need help loading it or finding anything else today?

      He just screams like Tarzan and starts to push it outside. 5 minutes later quietly shows back up in my now-much-shorter line and sheepishly asks for help loading it.

      TLDR: I also like to play ‘ruin my night, I ruin yours.’

    • garbagebagel@lemmy.world
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      6 days ago

      Or you could also just actually fuck with their food ¯\_(ツ)_/¯

      10+ years and I only ever did it to one person, but that racist piece of shit 100% deserved it.

  • GreenShimada@lemmy.world
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    6 days ago

    FWIW, if one’s foodservice experience is bartending, you are given significantly more license to stand your ground and kick people out. Legally defensible license to do so. I genuinely enjoyed bartending most of the time, especially when it wasn’t a high-volume place.

    When it’s at a bar/grill restaurant, if you and the cook don’t run tag-team being bad-cop on every table that gets weird to spare the server staff, you’re doing it wrong. You are a weapon to be wielded. A 6-top often loves the suggestion that someone not getting a tip is a mutual villain making drama and that the server is the only person making magic happen against all odds. It’s theater, right? You provide dinner and a show.

  • Mulligrubs@lemmy.world
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    6 days ago

    I have worked in food service and retail and to tell the truth I would choose “picking up shit with a shovel” over either any day of the week. Wouldn’t even blink, give me the fucking shovel no problem boss

  • MutantTailThing@lemmy.world
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    6 days ago

    I’d sooner chew my pinky finger off than ever work in food service again. I’m dead serious.

    Dead. Fucking. Serious.

    My first job was in food service so I figured, ok, this is what working is like. Never again.

  • S_H_K@lemmy.dbzer0.com
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    6 days ago

    To me the worse job is to be the one telling people “your insurance will not cover you” despair anger disbelief denial cries and shouts. They had to replace the glass doors for acrylic and the desk for metal ones. Some people gets fucking mad. I was only the IT guy but daaayuuummm that shit looked rough…

  • explodicle@sh.itjust.works
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    6 days ago

    For me food service was worse because it was harder to get breaks. In retail I could just tell bad customers “I’ll check the warehouse”, and then never return. But at the restaurant I couldn’t opt out of bad customers.

  • Buddahriffic@lemmy.world
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    7 days ago

    I bet that the question depends more on management than the customers or type of work.

    Like a good manager that doesn’t take shit from customers will be way better than the ones that bend over backwards for any complaint.

    Same thing for the ones who are chill as long as things are getting done vs the one that is more interested in seeing the illusion of work being done even if things are neglected (because all their attention is making sure people look busy rather than really understanding the work to evaluate results).

    • tehmics@lemmy.world
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      6 days ago

      The quality of management is near universal, that’s the problem. They don’t pay enough to keep good people

  • nek0d3r@lemmy.dbzer0.com
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    6 days ago

    The food service was fucking awful, but I actually had a net good experience in retail. They were both relatively small stores, but the food service one was in a populated city with a toxic crew, and the retail store was in a small town with a chill crew.

  • splashgarden@lemmy.zip
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    6 days ago

    Extreme horror: food service-retail hybrid jobs, like the grocery store delis, meat counters, bakeries, etc.